Refund & Transaction Policy
At Chhatrapati House Design, we treat every project with the utmost professionalism and dedication. Our goal is to deliver high-quality results that align with the client’s expectations and the scope of services offered.
Refund Policy
We strive to accommodate client needs through revisions and design updates as per the selected service package. However, please note that we do not offer refunds once work has begun, especially after changes or customization options have been exercised. As a service-based company, our focus is on delivering value through creative design and expert consultation.
We encourage open communication to ensure that our team can meet your vision through the process.
Online Transaction Security
Your privacy and payment security are important to us. All online transactions made on our website are processed through secure, encrypted payment gateways compliant with international standards for handling sensitive financial information.
Transaction Failures
In case of a failed transaction, rest assured that no amount will be deducted from your account. Payment failures may occur due to:
• Weak internet connection
• Incorrect billing details
• Bank-related delays
To avoid inconvenience, please double-check your details and ensure a stable internet connection while making the payment.
If you continue facing any payment-related issues, feel free to contact our support team at +91 8989 80 4455, and we’ll be happy to assist you.